Product FAQs

When placing your order, you only need to upload clear photos of your hand. After your order is completed, we will carefully analyze the images and send you a detailed measurement guidance email. Our standard measurement instructions can also be found on the Photo Guide page.
Yes! You can paint your nails or do nail art just like you would on your own fingers.
Just wash it with water. Don’t use hot water.
All our finger prosthetics are custom-made. After placing your order, we will guide you on how to take the necessary measurements of your hand. You can also check the photo guide page for detailed instructions.

Service FAQs

From the day we receive your finger measurements, it usually takes 7–9 business days. To be safe, plan for up to 15 days.
Yes! We offer free shipping to all customers. Only in rare cases where delivery isn’t possible will the order be canceled, and your payment refunded.
If it doesn’t fit or the color isn’t right, don’t worry. Contact us within 30 days and we’ll remake it for free.